Refund Policy

Effective Date: June 6, 2026
Last Updated: June 6, 2026

This Refund Policy explains how payment refunds, cancellations, subscription renewals, and billing disputes are handled for NextPost Pro, available at https://nextpost.pro.

By purchasing, subscribing to, renewing, accessing, or using NextPost Pro, you agree to this Refund Policy.

1. Nature of the Product

NextPost Pro is a digital SaaS platform that provides access to software, modules, tools, updates, documentation, and related digital services.

Because NextPost Pro is delivered digitally and access may be provided immediately after purchase, all payments are generally considered final and non-refundable, except as described in this Refund Policy or where required by applicable law.

2. Subscription Billing

NextPost Pro may be offered through monthly, yearly, lifetime, private-access, beta-access, or custom commercial plans.

Unless clearly stated otherwise at checkout:

• subscriptions renew automatically at the end of each billing period;
• payment is charged in advance;
• cancellation stops future renewals;
• cancellation does not automatically create a refund for the current paid period;
• access usually remains active until the end of the already-paid billing period.

You are responsible for cancelling your subscription before the next renewal date if you do not wish to continue using the service.

3. General Refund Rule

Due to the digital nature of NextPost Pro, payments are generally non-refundable once:

• access to the platform has been granted;
• your account has been activated;
• license keys or private access have been issued;
• paid modules have been unlocked;
• software or digital materials have been downloaded;
• setup, configuration, onboarding, or support work has started.

This applies to subscriptions, renewals, upgrades, add-ons, private modules, beta access, custom services, setup fees, and other paid digital products or services connected to NextPost Pro.

4. Refund Eligibility

A refund may be considered only in the following cases.

4.1 Duplicate Payment

If you were charged twice for the same plan, same account, and same billing period due to a technical or payment processing error, we may refund the duplicate charge after verification.

4.2 Failed Access Delivery

If you paid for NextPost Pro but did not receive access, and we are unable to provide access within a reasonable time after your support request, you may be eligible for a refund.

4.3 Major Technical Failure

If the core paid functionality of NextPost Pro is unavailable due to a verified technical issue on our side, and we are unable to resolve the issue or provide a reasonable workaround, we may issue a partial or full refund at our discretion.

A technical failure does not include issues caused by:

• your server, hosting, browser, device, network, proxy, or internet connection;
• incorrect installation or configuration;
• unsupported environments;
• third-party software or services;
• failure to follow documentation or support instructions;
• use of outdated versions where an update or fix has been provided;
• restrictions, bans, checkpoints, limits, API changes, or policy changes imposed by third-party platforms.

4.4 Legally Required Refunds

If applicable law requires a refund, cancellation right, charge reversal, or consumer remedy that cannot legally be waived, we will comply with such law.

5. Non-Refundable Cases

Refunds are not provided in the following cases:

• you changed your mind after purchase;
• you no longer need the product;
• you purchased the wrong plan;
• you did not use the product;
• you forgot to cancel before renewal;
• your project, business, or marketing strategy changed;
• you expected specific growth, engagement, followers, reach, revenue, or business results;
• your social media account was restricted, blocked, banned, checkpointed, shadow-limited, rate-limited, or otherwise affected by a third-party platform;
• a third-party platform changed its API, rules, limits, interface, algorithms, or enforcement policy;
• your server, proxy, hosting, browser, device, or third-party service does not work properly;
• you used NextPost Pro in violation of our License Agreement or applicable third-party platform rules;
• your access was suspended or terminated due to misuse, abuse, unpaid invoices, chargebacks, or policy violations;
• you purchased a discounted, promotional, private, beta, custom, or limited-access plan marked as non-refundable.

6. Third-Party Platforms and External Restrictions

NextPost Pro may interact with, support, or depend on third-party platforms, services, APIs, proxies, hosting providers, payment processors, social networks, or other external systems.

We do not own or control third-party platforms and cannot guarantee that any third-party platform will continue to allow, support, tolerate, or technically enable any specific functionality.

No refund will be provided solely because:

• a third-party platform changed its technical systems;
• a third-party platform restricted or banned your account;
• your automation limits changed;
• your account received warnings, checkpoints, temporary locks, permanent bans, reduced reach, or other limitations;
• a third-party API, proxy, hosting provider, or external service stopped working;
• a feature became limited, unavailable, deprecated, or unsafe due to external platform changes.

7. Beta, Private Access, and Experimental Features

Some NextPost Pro features may be offered as beta, private, experimental, unreleased, or early-access functionality.

Such features may:

• change at any time;
• be removed without prior notice;
• contain bugs or incomplete functionality;
• depend on third-party platform behavior;
• require additional configuration;
• not be suitable for production use.

Payments for beta, private, experimental, or early-access features are non-refundable unless otherwise required by law or expressly stated in writing.

8. Custom Development, Setup, and Configuration Work

Payments for custom development, private modules, installation, setup, configuration, consulting, server work, migration, design work, or integrations are non-refundable once work has started.

If a custom project is cancelled before work begins, we may issue a partial refund at our discretion after deducting payment processing fees, administrative costs, planning time, communication time, and preparation work.

9. Chargebacks and Payment Disputes

Before initiating a chargeback or payment dispute, you agree to contact us at [email protected] and allow us a reasonable opportunity to resolve the issue.

If you initiate a chargeback or payment dispute without first contacting us, we may:

• suspend your account;
• revoke your license;
• disable access to paid modules;
• pause support;
• provide evidence to the payment processor;
• refuse future purchases.

Chargeback abuse, fraudulent claims, or repeated disputes may result in permanent account termination.

10. Cancellation Policy

You may cancel your subscription at any time through your account, payment portal, or by contacting us at:

[email protected]

Cancellation prevents future billing but does not refund previous charges.

If you cancel during an active billing period, your access will usually remain active until the end of that billing period, unless your account is suspended or terminated for violation of our terms.

11. Refund Request Procedure

To request a refund review, contact us:

Email: [email protected]
Contact Page: https://nextpost.pro/contacts
Subject: Refund Request — [Your Account Email / Order ID]

Please include:

• your full name or company name;
• your account email;
• order ID or invoice number;
• payment date;
• reason for the refund request;
• screenshots, logs, or other evidence if the request is based on a technical issue;
• confirmation that you have stopped using the product, if applicable.

We may ask for additional information to verify your request.

12. Refund Processing

If a refund is approved:

• it will usually be issued to the original payment method;
• payment processor fees, currency conversion fees, bank fees, and taxes may be non-refundable where permitted by law;
• processing time may depend on your bank, card issuer, or payment provider;
• your access to NextPost Pro may be terminated immediately after the refund is issued.

13. Consumer Rights

Nothing in this Refund Policy limits any non-waivable consumer rights that may apply under the laws of your country or region.

Where applicable, by purchasing immediate access to digital content or digital services, you may be asked to expressly consent to immediate performance and acknowledge that your cancellation or withdrawal rights may be affected once access begins, to the extent permitted by law.

14. Changes to This Refund Policy

We may update this Refund Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of NextPost Pro after the updated Refund Policy becomes effective means you accept the updated policy.

15. Contact Us

For questions about this Refund Policy, billing, subscriptions, cancellations, or access to the platform, please contact us:

NextPost Pro
Website: https://nextpost.pro
Contact Page: https://nextpost.pro/contacts
Email: [email protected]